…my test for outsourcing human work to machines is this: any task that has an output or outcome which can be pre-stated or even guessed, should eventually be performed by a machine.
Humans should eventually be left to more or less exclusively deal with open-ended endeavors that generate new organic value (as opposed to efficiency derived value).
Alluding to Peter Drucker’s thinking, effectiveness should be a human pursuit, while efficiency should be delegated to machines.
White collar repetitive knowledge workers will be replaced by automation, just as robots replaced blue collar manufacturing workers. #sxsw
— Greg Swan (@gregswan) March 7, 2014