Greg Swan

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Punxsutawney Phil’s on Twitter, just in time for Groundhog Day

Do you follow @GroundhogPhil on Twitter yet?

Punxsutawney Phil on Twitter @groundhogphil

Last year around this time I realized there was a huge missed opportunity for promoting Groundhog Day in social media.

So I went ahead and set Phil up with a Twitter account. @PunxsutawneyPhil was one character longer than Twitter allows, so I went for @GroundhogPhil.

To be fair, at the end of last year’s Groundhog Day, I wrote, “If you represent Punxsutawney Phil and/or Punxsutawney Groundhog Club, I will glady turn over the Twitter account to you. I’m just having some fun, so please shoot me a note.” But I never heard from anyone.

This year I’d forgotten about the account until I got a new follower e-mail notification indicating Laura Fitton (@pistachio) was following @GroundhogPhil.

This is hilarious for a couple reason: 1) no one had followed Phil for nearly a year; 2) at SXSW a couple years ago, my friend Nathan and I (virtually) stole Laura’s shoe, and she ended up slapping Nathan; 3) Laura is a Twitter expert and who knows what she thinks of character Twitter accounts.

So I busted out the password reset and started tweeting for Phil again this year. Here are some of my favs so far:

Hugo Chavez reportedly accusing US of testing weapon of mass de-sunshine in Punx, PA to mess with my prediction.6:48 PM Jan 22nd from UberTwitter

Mustache guy just stuck a hose in my burrow attached to his jeep’s exhaust pipe. I think the stress is getting to him.3:24 PM Jan 22nd from web

They say we’re young and we don’t know, We won’t find out until we grow… Babe…I got you babe.. #musicmonday
10:18 AM Jan 19th from web

Winter! I just love hats, coats, mittens AND sniffles! Let’s do this the rest of the year.
8:05 AM Jan 19th from UberTwitter

Moustache guy just dropped off a Snuggie and Mad Men on Blu-Ray. I aint coming out for months.
8:35 PM Jan 18th from UberTwitter

And…. still winter. In your face, people.
8:49 AM Jan 18th from UberTwitter

My prediction: Chuck Norris will get sick of winter and roundhouse kick the earth to tilt its axis and make it summer.
8:30 PM Jan 16th from UberTwitter

Saturday night, and I’m about to prognosticate up some pizza rolls.
4:59 PM Jan 16th from mobile web

A week ago, the tourism folks at VisitPA.com have moved Phil into the 21st century with a sweet text campaign:

Sign up to get a text of Punxsutawney Phil’s Febuary 2, 2010 Weather prognostication from Gobblers Knob via your moble device by texting “Groundhog” to 247365 between now and Groundhog Day.

They have a Facebook Page and @visitpa Twitter account, too. However, they’re both overtly tourism focused and don’t follow through on the social character personality promise of the text campaign.

So I’ve continued tweeting as Phil. Yesterday, on the same day as Apple’s iPad announcement, PETA suggested Phil be replaced by a robot.

So Phil had some fun with it:

@PETA The idea that a robot could predict weather better than a rodent living beneath the ground is simply foolish. #iPhil
about 10 hours ago from web

Moustache guy is pretty shook up about this PETA robot thing. I’m getting a burrow makeover, complete with HDTV and a Wii!
5:08 PM Jan 27th from UberTwitter

Instead of a robotic groundhog to replace me, how about PETA sends over naked Pam Anderson from those anti-fur ads?
9:49 AM Jan 27th from web

And it was a surprise to get an @-reply from @peta!

@GroundhogPhil How lovely 2 hear from u Phil. Hope u get that holiday u deserve! http://ow.ly/11r38
about 11 hours ago from HootSuite in reply to GroundhogPhil

There have actually been quite a few interesting people to strike up conversations with Phil this year. See some of the better ones here.


Okay, so I’m in year two of brandjacking Punxsutawney Phil. As I said last year, this is yet another example of why it’s critical companies, brands and individuals proactively stake out their online reputation.

Meanwhile, I’m not clever or entrepreneurial enough to keep this up. I’m hoping someone will respond to the note below and take it from here. Otherwise, who knows? Perhaps Phil will start speaking Spanish next year.

NOTE: If you represent Punxsutawney Phil and/or Punxsutawney Groundhog Club, I will glady turn over the Twitter account to you. I’m just having some fun, so please shoot me a note.

Filed under: Me Being Stupid, digital reputation management , , , , , , , , , , , , , ,

I’ve been MiNterviewed

Lee Odden over at TopRank sent me some future of marketing and PR questions, and I answered the heck out of them, including comments on online reputation management, social media measurement, tips for getting started with listening/ engagement strategies and more.

Read the whole thing here.

Filed under: Grassroots Marketing, In the News, Marketing Tips, digital reputation management , , , , , , ,

Do Fortune 100 Companies Need a Twittervention?

Earlier this week my company, Weber Shandwick, put out a fantastic white paper on the Fortune 100’s use of Twitter.

The findings are quite compelling:

  • 73 percent of Fortune 100 companies registered a total of 540 Twitter accounts.
  • 76 percent of those accounts did not post tweets very often
  • 53 percent of the accounts did not display personality, or a consistent tone/voice
  • 52 percent were not actively engaged
  • 50 percent of the Fortune 100 accounts had fewer than 500 followers
  • 15 percent were inactive; of those, 11 percent were merely placeholder accounts
  • 4 percent were abandoned after being used for a specific event.

Weber Shandwick prescribes five basic, but essential steps for Fortune 100 companies to start to create true engagement and market interaction on Twitter:

  1. Listen to conversations.
  2. Participate in conversations.
  3. Update frequently with valuable information.
  4. Reply to people who talk about issues that are important to your company.
  5. Retweet relevant conversations.

Full paper here:

Download  it here.

Filed under: Marketing Tips, Social Media, digital reputation management , , , ,

MIMA Summit Debrief: Social Marketing 101

I had a great time presenting at the Minnesota Interactive Marketing Summit Conference last week.

Nathan Wright and I copresented “Social Marketing 101: Everything you think you should already know…”

Get the handout here (pdf)

Filed under: MIMA, Marketing Tips, Social Media, Speaking Engagements, digital reputation management , , , ,

I’m speaking…

from davidalston on Flickr

I had no idea this photo would follow me around


Have you Googled yourself lately? I mean, really gave yourself a deep Googling?

What are people saying about you? What kinds of pictures will your boss, employees or (gasp!) kids discover with a few short clicks? What does any of this mean to your personal brand?

This Thursday I’m co-presenting “The Brand of You in the Digital Age” with Tim Brunelle at an event hosted by the Minnesota Chapter of the American Marketing Association and Minnesota Interactive Marketing Association (MIMA).

We’re going to talk about the changing face of personal brand, why your online identify matters and tips for monitoring, positioning and saving your digital reputation.

Event details:
The Brand of You in a Digital Age
July 9, 2009 | 5:00 p.m.
Grumpy’s Bar – Roseville, MN | REGISTER HERE

Be sure to check out Tim’s preview post at the MNAMA blog.

Filed under: MIMA, Speaking Engagements, digital reputation management , , , , , , , , , ,

SXSW Report: Making Whuffie: Raising Social Capital in Online Communities

My new post on Social Studies:
Tara Hunt, from Intuit, spoke on the topic of how people interact and exchange information in online communities: through social capital, or as Cory Doctorow calls it, < a href=”http://en.wikipedia.org/wiki/Whuffie”>Whuffie</a>.

Hunt gave a thorough deep dive into the importance of online communities – both through listening to what they’re saying about brands and also engaging with them. She encouraged marketers to join online communities – but not as a researcher or marketer. Instead, marketers should transparently join, listen, learn and participate in these communities to, “figure out why they would give a damn about your brand.”

One key area is seeking the community’s feedback on brand initiatives, campaigns, new products, etc.

Here are Hunt’s 8 Commandments of Receiving Feedback from Online Communities:

  1. Get advice and input from experts, but design for the broader community
  2. Respond to all feedback, even when you respond by saying, “No thanks”
  3. Do not take negative feedback personally; remember that when people give feedback, they are doing so because they care and have taken the time to improve their experience
  4. Give credit to those whose ideas you implement; nothing says “we are open to conversation” beter.
  5. When you implement a new idea, make sure that you highlight it, and ask for feedback
  6. Make small, continuous changes rather than waiting to implemtn everything at once
  7. Don’t just wait for feedback to come to you, go out and find it; people are probaby talking about your product elsewhere.
  8. No matter how much they like you, there will be haters. Mind the haters. Don’t feed the trolls.

You can view all 318 slides here.

Please leave your comments over at Social Studies.

Filed under: Social Media, Social Studies, digital reputation management, sxsw , ,

Punxsutawney Phil on Twitter: a lost opportunity?

groundhog_phil

First thing this morning I heard (via Twitter, mind you) that Punxsutawney Phil had not seen his shadow. I realized today was Groundhog Day, and that the annual mock-holiday had been entirely eclipsed by the Super Bowl this year. I hadn’t heard one peep about Groundhog Day last week, and was struck by the missed opportunity for Phil to leverage social media to get the word out about his big day.

GroundHog.org, The Official Site of the Punxsutawney Groundhog Club, has no social media tools — no countdown widget, no blog, no live stream, nothing.

Phil does have a Facebook Fan Page, but other than a handful of user photos and comments, it’s been dormant for over a year. What a lost opportunity!

So I went ahead and set Phil up with a Twitter account. @PunxsutawneyPhil was one character too long, so I went for @groundhogphil.

Here are a handful of his tweets today:

An analysis of weather data and yearly groundhog predictions reveals I’m way smarter than Lilburn’s Gen. Beauregard Lee http://is.gd/i66E
Matt Lauer keeps calling me a prairie dog, and it’s pissing me off.
Punxsutawney Phil is the only true weather forecasting groundhog. The others are just impostors. It’s like lip syncing at the Super Bowl.
Aaauuhh… my head is pounding from the party last night! Go Steelers! I think I set a car on fire last night… Steelers!! Woo!!
The economy sucks, I’m going back in my hole until you humans figure it out
Now if only the guy with the freaky mustache would put me back in my cage.
I saw my shadow!

After sending a few tweets, I discovered over in Lilburn, GA, Phil’s competition, Gen. Beauregard Lee, has a Twitter account (@gameranch) with 14 updates and 47 followers.

Coincidentally, Phil tweeted this:

I wish I’d thought of this last week. Instead, I’m a bit late to the party, but was able to quickly brandjack Punxsutawney Phil. Yet another example of why it’s critical companies, brands and individuals proactively stake out their online reputation.

NOTE: If you represent Punxsutawney Phil and/or Punxsutawney Groundhog Club, I will glady turn over the Twitter account to you. I’m just having some fun, so please shoot me a note.

Filed under: Social Media, digital reputation management , , , , , , ,

GREG SWAN

Greg Swan's Facebook profileSocial media strategist, music blogger, citizen journalist, recovering egoist, apostle

greg (at) perfectporridge.com

+1-304-449-GREG

@gregswan @perfectporridge



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Speaking Engagements:
  1. March 16: SXSW: State of Music Blogs in 2010

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